We will not reply to any inquiries if you don't provide us with:

- Your Name
- City
- Province/State
- Country
- Describe exactly what your needs are

if you're concerned, read our privacy policy

Generally all our products on this web-site are available in most provinces. We will reply to your request and try to help you in finding the best solution and support to meet your needs.

The only products available in the US are:

All home retail products and merchandise including:

Opal & Siena Espresso Machine
Siena Single Step Cappuccino Espresso Machine
Accessories and Supplies

Commercial Schaerer Espresso Machines

1. Ambiente Junior Espresso Machine
2. Ambiente Power Steam Espresso Machine
3. Coffee Art Fine Steam
4. Coffee Art 1-Step Cappuccino Systems
5. E6Mu 1-Step Cappuccino Systems

All other Appliances including:

Coffee Roaster
Thermoplan Cappuccino Foamers

We may be able to help you if you describe exactly what your needs are and you provide us with all your contact information. Inquiries may be forwarded to our international business partners.

If you need technical assistance on your equipment you may want to consult our service centre page to find your nearest service centre.

Commercial Inquiries use:
info101@supramatic.com

Tel:            905-279-3666
Toll Free:   1-877-465-2883 (1-877-Go-Latte)

 

Update June 22,2020

We opened our store and showroom with limited access. Please read our COVID update for more details.

Our commercial department is closed Saturdays.

https://www.espressoplanet.com/Reopening-Our-Store.html

You need to make an appointment for our showroom to talk about and demo commercial equipment.

We are still processing and shipping online, email and phone orders.

Please note most of our staff is working remotely from Home. Please be patient with our response times and any background noise.

Temporary business hours for customer support:

MON to FRI 11AM to 4PM
 

Our field service technicians are standing by to help commercial customers

 

Supramatic Inc.
1020 Brevik Place; Unit 2
Mississauga, Ontario
L4W 4N7 - Canada

(on east side of Tomken, one Block North of Matheson)